Frequently asked questions.

1. What documents do I need to bring to hire?

A reasonably clean driving license. A photo card driving license. Two utility bills from your current address. Two forms of identification.

2. What happens about fuel?

You must return the van with the same amount of fuel as when you collected it. We confirm this with you on collection.

3. Can I take my van to the local refuse site?

Yes you can! Please ensure that you take a copy of your hire agreement with you to show the staff at the site.

4. Can I smoke or vape in the vehicle?

Unfortunately no. This is to ensure the cleanliness of the van and the health of passengers.

5. Can I travel to Europe?

Our vans are not to be taken to mainland Europe. The hire agreement is for the UK only.

6. Is there a mileage restriction?

Up to 3.5 tonnes, 200 miles free per day, then £0.10p + VAT per mile thereafter. 7.5 tonnes, 200 KLMS per day then £0.10p + VAT thereafter.